Your support inbox, handled by AI — in under 10 seconds
MonoHelp reads every support ticket, drafts a reply using your actual docs, and has it waiting for your approval. You review, hit send, and get back to building.
Built for solo SaaS founders who are tired of being their own support team
The daily grind nobody talks about
You built a SaaS product. It works. People use it. And now every morning starts the same way — open Gmail, 12 support emails, copy something from your Notion docs, write a reply you've written four times this week, close the tab, lose your train of thought, repeat.
Intercom wants $85 per seat. Zendesk takes a week to set up. Help Scout was built for teams you don't have.
You're not a company with a support department. You're one person building something great who also happens to be on call 24/7 for billing questions.
Three steps to inbox zero
Up and running in 10 minutes
Connect your support email
Get a MonoHelp inbound address. Forward your existing support inbox there, or give it directly to customers. Setup takes under 5 minutes with no code required.
Add your product docs
Paste your help center URL or drop in plain text. MonoHelp ingests your docs, breaks them into searchable pieces, and uses them to draft every reply. The AI answers from your actual product knowledge — not generic AI guesswork.
Review, approve, send
Every ticket gets categorized, urgency scored, and drafted before you open it. You read the draft, edit if needed, and hit approve. Done. Back to building.
Everything you need, nothing you don't
Built for speed, not for teams
AI triage in under 10 seconds
Every ticket is automatically categorized as bug, billing, feature request, or general inquiry — and scored for urgency from 1 to 5. Critical issues trigger an immediate alert to your Slack, Discord, or email so nothing slips through while you're heads-down.
Drafts from your actual docs
This is the part that changes everything. MonoHelp ingests your documentation and uses it to draft replies that reference your real product — your features, your pricing, your workflows. Not generic AI. Your product, in your voice.
Full conversation threading
When a customer replies to your response it automatically lands in the same ticket thread. You see the full conversation history in one place. The AI reads the entire thread when drafting your next reply. Nothing falls through the cracks.
Keyboard-first workflow
A — approve and send. E — edit. S — snooze. X — close. Your entire inbox in under 5 minutes, no mouse required. Built for founders who think in keyboard shortcuts.
Editable AI drafts
You're always in control. The draft is a starting point, not a final answer. Edit inline, adjust the tone, add specifics — then send. MonoHelp gets better at matching your voice the more you use it.
Dark mode, obviously
Because you're a developer and you've earned it.
What founders are saying
From inbox overwhelm to 15 minutes a day
Using MonoHelp during our beta? Your honest feedback could go here — reach out to Harris directly.
Beta tester spot open
Your words could go here
Using MonoHelp during our beta? Your honest feedback could go here — reach out to Harris directly.
Beta tester spot open
Your words could go here
Using MonoHelp during our beta? Your honest feedback could go here — reach out to Harris directly.
Beta tester spot open
Your words could go here
Simple, transparent pricing
Start free. Stay as long as you want.
Every plan includes a 14-day free trial. No credit card required to start. Cancel any time — no questions, no friction.
Solo
For solo founders handling their own support
- 300 tickets per month
- 1 knowledge base source
- AI triage and drafting
- Slack, Discord, and email alerts
- 1 seat
Team
For small teams of 2–3 people
- Unlimited tickets
- 5 knowledge base sources
- Everything in Solo
- Up to 3 seats
- Custom escalation rules
- Weekly digest reports
Growth
For founders scaling their support
- Unlimited everything
- Unlimited knowledge base sources
- Unlimited seats
- API access
- SMS alerts
- Priority support
Questions founders actually ask
Straight answers, no marketing fluff
Why this exists
MonoHelp was built because every solo SaaS founder eventually hits the same wall — the product works, customers are using it, and now support is eating 2 hours of every single day.
The enterprise tools were overkill. The cheap alternatives were just shared inboxes with no intelligence. Nothing was built for the person who is the entire company.
So we built it. One founder, one inbox, one AI that actually knows your product. Setup in 10 minutes. Back to building in 15.
Harris
Founder of MonoHelp
Stop writing the same reply for the fifth time this week
Join founders who've taken their support inbox from 2 hours to 15 minutes.
Start your free 14-day trial — no card needed14-day free trial. No credit card required. Cancel any time.